Customer Support
Context Help
If you lose your way inside our hosting Control Panel, the first thing you should do is push the Help button, which is visible on each and every page. A popup will appear. It offers elaborate information about all the operations that you can carry out on the given page. Each pop-up menu shows up on the same page so that you can quickly get back to your work.
Video Tutorials
We have a wide assortment of tutorial video clips illustrating how to use our web hosting Control Panel. They're shot for those of you who want to see how things are being done rather than just reading articles. In this way, anyone can swiftly become familiar with our Control Panel by simply watching our step-by-step instructional video clips.
F.A.Q.
If you can't find the answer you need, take a glimpse at our comprehensive Frequently Asked Questions section, which covers questions asked by real persons and provides practical solutions. We regulary update our FAQ database with new articles so as to embrace all the innovations and new additions to our web hosting platform.
Ticketing System
If you still can't discover the answer you searching for in the FAQ section either, you can get in touch with our great team of customer service technicians available 24-7 and ready to assist you with any problem. Each support ticket you open will be answered within one hour (the average ticket response time being only twenty mins), so you won't have to wait a long time to get an answer to your question.